Customers may return items with 14 days of receipt. Customers located in the contiguous US enjoy free returns. Tall boots are excluded from free return shipping.
To initiate a return, please enter your Order Number and email below. You will receive a pre-paid return label that you can print at home within one business day.
Products must be returned in their original condition with the original tags attached. Items marked "final sale" are final sale.
If your order does not quality for free return shipping, you may ship the item back to us at your expense or request a return label, the cost of which will be deducted from your return.
Clearance items, helmets, horse blankets, and bits are final sale.
WHEN WILL I GET MY REFUND?
The time it will take your package to get to us will vary by carrier and shipping location. Once we receive your package, we’ll issue your refund in 5-7 business days. You’ll receive an email confirmation once the return has been processed. Most banks process refunds within 3-5 business days.