Customers may return items with 14 days of receipt.
Helmets are final sale. Your helmet is the single most important piece of equipment you will buy as a rider. If you do not know your size, we recommend getting fitted in person and purchasing from your local tack store.
Saddle trials are 7 days and return requests must be received on or by the seventh days of receipt.
Products must be returned in their original condition with the original tags attached. Items marked "final sale" are final sale.
US orders enjoy free return shipping, excluding tall boots, horse blankets, and saddles.
We do not offer free return shipping on international orders.
If your order does not quality for free return shipping, the cost of postage will be deducted from your refund balance.
To initiate a return, please enter your Order Number and email below. You will receive a pre-paid return label that you can print at home.
WHEN WILL I GET MY REFUND?
The time it will take your package to get to us will vary by carrier and shipping location. Once we receive your package, we’ll issue your refund in 5-7 business days. You’ll receive an email confirmation once the return has been processed. Most banks process refunds within 3-5 business days.