Frequently Asked Questions

What is The TackHack

The TackHack is your source for premium equestrian tack and riding apparel at fair prices. We began as a consignment and closeout business, so helping our customers save money is in our DNA! Today The TackHack focuses on designing and selling products of the highest quality without the "equestrian markup" that plagues our industry!

Products

Orders, Shipping & Returns

What is your shipping policy?

We offer weight-based shipping to customers in the US and Canada.

Do you offer international shipping?

We currently offer weight-based shipping to Canada.

How is shipping calculated?

We calculate shipping based on the item’s weight, the package's dimensions, and your shipping destination.

What is your return policy?

Customers may request a return within 14 days of receipt. 

To initiate a return, please navigate to the "Customer Care" section at the bottom of our website. Click on the "Return" link and complete our short return form. You will receive a free PDF return label emailed to you within one business day. 

We offer free returns on most products to customers located within the contiguous United States.

We do not offer free returns on international orders.

All clearance items are respectfully final sale.